Shipping & Orders

For an order change or return, contact the Diktator team with your order number and the item involved. The current refund policy explains return eligibility, co...

We pack items securely and combine them when practical. Heavy parts and grinder packages may need separate cartons, sometimes with different carriers.One order...

Your order may ship in more than one package, sometimes with different carriers. One delivered box does not necessarily mean the entire order has arrived.Check...

Check the contact details and notification method used at checkout. Order updates may be sent by email or text, depending on the details supplied and the notifi...

To see the shipping charge before payment, add your items to the cart, continue to checkout and enter the delivery address.Free shipping and carrier ratesFree s...

In-stock orders ship the same or next business day. Orders placed outside business hours are processed on business days.Shipping time versus delivery timeDispat...

A delivery signature is required for all orders over $300. Please plan for someone to receive your shipment at the delivery address.If you may be unavailableUse...

If you’ve received a UPS or USPS tracking number but don’t see updates yet—don’t worry, this is totally normal. Tracking numbers typical...

We do not operate a physical storefront for browsing or walk-in purchases. However, we do offer Will Call pickup for local customers who prefer to save on shipp...

We’re unable to accept payment at the time of will-call pickup. All orders must be prepaid online before pickup can be scheduled. This ensures your items...

Yes, we can ship your order using your FedEx or UPS account number upon request. To do this, follow these steps during checkout: In the shopping cart note secti...

At this time, Diktator Grinders only ships orders within the United States. We do not currently offer international shipping, including to Canada, Mexico, or U....

At Diktator Grinders, we primarily ship using UPS and USPS to ensure your order arrives quickly and cost-effectively. UPS is typically used for larger items and...

All orders are available for will-call pickup from our warehouse in Hillsboro, Oregon. Please allow 2–4 days for us to prepare your order. We’ll sen...